WELCOME TO INSTRAN ONE STOP FOR E-LEARNING SAAS AND TRAVEL SERVICES

E-LEARNING

E-Learning is a modern, technology-driven method of education that enables students, professionals, and lifelong learners to access high-quality learning materials anytime and anywhere through the internet. It offers flexible learning through video lectures, live classes, interactive quizzes, digital study materials, and assessments, allowing learners to progress at their own pace. E-learning is cost-effective, saves travel time, provides instant access to updated content, and supports skill development across academic, professional, and vocational fields. Whether for schools, colleges, corporate training, or personal growth, e-learning makes education more accessible, engaging, and convenient for everyone
E-Learning is a modern, technology-driven method of education that enables students, professionals, and lifelong learners to access high-quality learning materials anytime and anywhere through the internet. It offers flexible learning through video lectures, live classes, interactive quizzes, digital study materials, and assessments, allowing learners to progress at their own pace. E-learning is cost-effective, saves travel time, provides instant access to updated content, and supports skill development across academic, professional, and vocational fields. Whether for schools, colleges, corporate training, or personal growth, e-learning makes education more accessible, engaging, and convenient for everyone

SOFTWARE AS A SERVICE (SaaS)

Software as a Service (SaaS) is a cloud-based software delivery model that allows users to access applications over the internet without the need to install or maintain software on their devices. Users can securely log in from anywhere using a web browser or mobile app, while the service provider manages hosting, updates, security, backups, and maintenance. SaaS offers cost-effective subscription pricing, automatic software updates, scalability, high availability, and seamless collaboration, making it an ideal solution for businesses of all sizes. Popular SaaS applications include customer relationship management (CRM), accounting, communication, project management, and productivity tools that help organizations improve efficiency and reduce IT infrastructure costs
Software as a Service (SaaS) is a cloud-based software delivery model that allows users to access applications over the internet without the need to install or maintain software on their devices. Users can securely log in from anywhere using a web browser or mobile app, while the service provider manages hosting, updates, security, backups, and maintenance. SaaS offers cost-effective subscription pricing, automatic software updates, scalability, high availability, and seamless collaboration, making it an ideal solution for businesses of all sizes. Popular SaaS applications include customer relationship management (CRM), accounting, communication, project management, and productivity tools that help organizations improve efficiency and reduce IT infrastructure costs

TRAVEL SERVICES

Travel Services provide a complete range of travel solutions designed to make personal and business journeys convenient, affordable, and hassle-free. These services include domestic and international flight bookings, IRCTC train ticketing, hotel reservations, holiday packages, bus bookings, travel insurance, visa assistance, and other travel-related support. With real-time booking, secure payment options, competitive pricing, and dedicated customer assistance, travel service providers ensure a seamless travel experience from planning to destination. Whether for leisure, business, or family trips, comprehensive travel services save time, offer greater convenience, and deliver value through reliable and efficient travel management
Travel Services provide a complete range of travel solutions designed to make personal and business journeys convenient, affordable, and hassle-free. These services include domestic and international flight bookings, IRCTC train ticketing, hotel reservations, holiday packages, bus bookings, travel insurance, visa assistance, and other travel-related support. With real-time booking, secure payment options, competitive pricing, and dedicated customer assistance, travel service providers ensure a seamless travel experience from planning to destination. Whether for leisure, business, or family trips, comprehensive travel services save time, offer greater convenience, and deliver value through reliable and efficient travel management

TERMS & CONDITIONS

Last Updated: 06 November 2026

Welcome to Instran (“Instran”, “we”, “us”, or “our”). These Terms & Conditions govern your access to and use of the Instran website, platform, and related travel services available at https://instran.in/ (“Website”).

By accessing, browsing, registering on, or using the Website or booking any travel service through Instran, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use the Website.

1. About Instran

Instran provides travel-related services and facilitates the booking, arrangement, or sale of travel products and services, including, where applicable, transportation, accommodation, tours, packages, activities, and other travel-related services.

Certain services may be provided by independent third-party travel operators, transport providers, hotels, activity providers, or other service partners.

2. Eligibility

You must provide accurate and complete information when using the Website or making a booking.

By using the Website, you confirm that:

  • You are legally capable of entering into a binding agreement.
  • The information provided by you is accurate and complete.
  • You will use the Website only for lawful purposes.
  • You will not misuse, disrupt, or attempt to gain unauthorized access to the Website or its systems.

3. Bookings

A booking request submitted through the Website is subject to availability and confirmation.

A booking shall be considered confirmed only after Instran or the relevant service provider has confirmed the booking and, where applicable, payment has been successfully received.

Instran reserves the right to reject or cancel a booking where:

  • The requested service is unavailable.
  • Incorrect or incomplete information has been provided.
  • Payment cannot be successfully processed.
  • There is a suspected fraudulent or unauthorized transaction.
  • The service provider is unable to fulfil the booking.

4. Prices and Payments

Prices displayed on the Website are subject to change until the booking is confirmed.

The total amount payable will be displayed during the booking process, where applicable.

Customers are responsible for providing accurate payment information and ensuring that sufficient funds are available for the transaction.

Any additional charges imposed by a third-party provider, government authority, bank, payment gateway, or other service provider may be payable separately where applicable.

5. Customer Responsibilities

Customers are responsible for:

  • Providing accurate passenger and traveller information.
  • Checking booking details before making payment.
  • Carrying valid identification and travel documents.
  • Complying with applicable immigration, visa, transportation, and travel requirements.
  • Arriving at the designated departure point on time.
  • Following the instructions and rules of the relevant service provider.

Instran shall not be responsible for consequences arising from incorrect information supplied by the customer or failure to comply with applicable travel requirements.

6. Travel Services Provided by Third Parties

Where a travel service is provided by an independent third party, that provider may have additional terms, conditions, safety requirements, schedules, and operational policies.

Customers agree to comply with such requirements.

Instran may assist customers with communication or support but does not guarantee the acts, omissions, schedules, safety, or performance of independent third-party service providers except to the extent required by applicable law.

7. Changes to Bookings

Any request to change a confirmed booking will be subject to availability and the applicable terms of the relevant service provider.

Additional charges may apply for changes, upgrades, date changes, or other modifications.

8. Cancellation and Refunds

Cancellations and refunds shall be governed by Instran's Refund & Cancellation Policy and any applicable terms communicated at the time of booking.

Customers should review the applicable cancellation terms before completing payment.

9. Website Content

Instran attempts to keep information on the Website accurate and current. However, travel information, prices, schedules, availability, and third-party services may change.

We reserve the right to correct errors, update information, or modify Website content at any time.

10. Intellectual Property

All Website content, including text, graphics, logos, designs, software, photographs, trademarks, and other materials, is owned by or licensed to Instran unless otherwise stated.

You may not reproduce, distribute, modify, copy, sell, or commercially exploit Website content without prior written permission.

11. Prohibited Use

You must not:

  • Use the Website for unlawful purposes.
  • Attempt to interfere with Website operations.
  • Introduce malicious code or harmful software.
  • Access another user's account without authorization.
  • Use automated systems to scrape or extract Website information without permission.
  • Provide false or fraudulent information.
  • Misuse any booking, promotional offer, or payment facility.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Instran shall not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of the Website or travel services.

This includes losses arising from delays, cancellations, changes in schedules, weather conditions, natural events, government restrictions, strikes, operational disruptions, or actions of independent service providers, except where liability cannot lawfully be excluded.

Nothing in these Terms limits any liability that cannot legally be limited or excluded under applicable law.

13. Force Majeure

Instran shall not be responsible for failure or delay in providing services where such failure or delay results from circumstances beyond reasonable control, including natural disasters, severe weather, pandemics, epidemics, government actions, strikes, civil disturbances, war, technical failures, transportation disruptions, or other force majeure events.

14. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.

15. Third-Party Links

The Website may contain links to third-party websites or services.

Instran is not responsible for the content, availability, security, or privacy practices of third-party websites.

16. Modification of Terms

Instran may update these Terms & Conditions from time to time.

Updated terms will be published on the Website and will become effective from the date stated in the updated policy.

17. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the laws of India.

Subject to applicable law, disputes shall be subject to the jurisdiction of the courts.

REFUND & CANCELLATION POLICY

Last Updated: 06 November 2026

This Refund & Cancellation Policy applies to travel bookings and services purchased through Instran.

Customers should carefully review the cancellation terms before completing a booking.

1. Travel Booking Cancellation

Unless different cancellation terms are specifically communicated for a particular service or booking, the following cancellation policy shall apply:

Cancellation TimingRefund
More than 10 days before the travel date100% refund
7 to 10 days before the travel date50% refund
Less than 7 days before the travel dateNo refund

For clarity:

  • Cancellation made more than 10 days before the scheduled travel date will qualify for a 100% refund of the eligible booking amount.
  • Cancellation made 7 to 10 days before the scheduled travel date will qualify for a 50% refund of the eligible booking amount.
  • Cancellation made less than 7 days before the scheduled travel date will be non-refundable.

2. How to Cancel

Cancellation requests must be submitted through the official Instran customer-support channel or through the cancellation facility provided with the booking, where available.

The date and time on which Instran receives the cancellation request will be used to determine the applicable cancellation period.

3. Refund Processing

Once a refund has been approved, Instran will initiate the eligible refund to the original payment method, where technically and legally possible.

The time taken for the refund to appear in the customer's account may depend on the payment gateway, bank, card issuer, or other payment service provider.

4. Non-Refundable Charges

Where applicable, certain third-party charges, transaction charges, service fees, convenience fees, taxes, or other amounts may be non-refundable if this was disclosed to the customer before booking.

Any booking-specific refund terms communicated at the time of purchase will apply where they differ from this general policy.

5. Cancellation by Instran or Service Provider

If Instran or the relevant travel-service provider cancels a confirmed service for reasons attributable to the provider, Instran will communicate the available options to the customer.

Depending on the circumstances, this may include rescheduling, an alternative service, or a refund, subject to applicable law and the terms of the relevant service.

6. Force Majeure

Refunds resulting from events outside reasonable control, including natural disasters, severe weather, government restrictions, strikes, pandemics, transportation disruptions, or other force majeure events, may be subject to the terms of the relevant travel provider and applicable law.

Instran will communicate available options to affected customers.

7. No-Show

If a customer does not appear for the scheduled travel service and has not cancelled the booking within the applicable cancellation period, the booking will generally be treated as a no-show and will not be eligible for a refund.

8. Incorrect Information

Customers are responsible for providing accurate booking information.

Refunds resulting from incorrect names, passenger details, travel dates, contact information, or other customer-provided information will be governed by the applicable cancellation and service-provider terms.

9. Disputes Regarding Refunds

If you believe a refund has been incorrectly calculated or processed, please contact Instran with your booking reference and relevant transaction details.

We will review the matter and respond within a reasonable period.

PRIVACY POLICY

Last Updated: 06 November 2026

Instran (“Instran”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you access or use https://instran.in/ and our travel-related services.

1. Information We Collect

Depending on the services you use, we may collect:

Personal Information

  • Full name
  • Email address
  • Mobile number
  • Billing and communication details
  • Address
  • Date of birth, where required for a travel service
  • Government identification or travel-document information where required
  • Passenger or traveller information

Booking Information

We may collect information relating to:

  • Travel dates
  • Destinations
  • Passenger details
  • Booking preferences
  • Accommodation or transportation information
  • Special requests

Payment Information

Payments may be processed through third-party payment gateways.

We may receive transaction-related information such as payment status, transaction reference, and payment method. We generally do not store complete card, banking, or other sensitive payment credentials unless specifically required and lawfully permitted.

Technical Information

When you use our Website, we may automatically collect information such as:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage information
  • Pages visited
  • Approximate location information
  • Cookies and similar technologies

2. How We Use Your Information

We may use personal information to:

  • Process and manage bookings.
  • Provide travel services.
  • Communicate with you about bookings.
  • Process payments and refunds.
  • Provide customer support.
  • Verify identity or booking information where required.
  • Send service-related notifications.
  • Improve our Website and services.
  • Prevent fraud and unauthorized activity.
  • Comply with legal and regulatory requirements.
  • Send promotional communications where permitted by law and, where required, with your consent.

3. Sharing of Information

We may share relevant information with:

  • Transportation providers.
  • Hotels and accommodation providers.
  • Tour and activity operators.
  • Payment processors.
  • Technology and hosting providers.
  • Customer-support providers.
  • Professional advisers.
  • Government, regulatory, or law-enforcement authorities where legally required.

We share only information that is reasonably necessary for the relevant purpose, subject to applicable law.

4. Cookies

Instran may use cookies and similar technologies to operate the Website, remember preferences, understand Website usage, improve performance, and support relevant services.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect Website functionality.

5. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate interests.

When information is no longer required, it may be deleted or securely disposed of subject to applicable legal requirements.

7. Your Rights

Subject to applicable law, you may have rights relating to your personal information, including the right to:

  • Request access to certain personal information.
  • Request correction of inaccurate information.
  • Request deletion where legally applicable.
  • Withdraw consent where processing is based on consent.
  • Raise concerns regarding the processing of your information.

Requests may be made using the contact details provided below.

8. Children's Privacy

Our services are not intentionally directed at children who are unable to legally use our services independently.

Where information relating to a minor is required for a legitimate travel booking, it should be provided by a parent, legal guardian, or authorized adult.

9. Third-Party Services

Our Website may use third-party services such as payment gateways, analytics services, hosting providers, communication services, and travel-service providers.

Those providers may process information according to their own privacy policies and applicable laws.

10. Marketing Communications

Where permitted by applicable law, we may send promotional communications about our services.

You may opt out of marketing communications by using the unsubscribe option provided in the communication or by contacting us.

Transactional and service-related communications may still be sent where necessary to provide a requested service.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on the Website with a revised “Last Updated” date.

Contact Us

Support Email ID: customersupport@jcv.ind.in

Contact Number: 022 4238 3838

Official Working Hours: 9:00 AM to 9:00 PM